Process-based disaster management:
The important thing in disaster management is not “what decision you make”, but rather “how you make the decision”.
It is essential to establish a decision-making process and make sure to follow through during disaster response.
Our approach is (1)SOP: analyze all processes for disaster management, (2) Develop the system based on the SOP, (3) Training and education by the SOP and the systems.
So our system is developed based on the response process with knowledge and link to related knowledge.
In other words, our system is the process-based knowledge sharing/ updating platform with disaster management stakeholders from the central government to residents.
We call our process-based system as BOSS (Business Operation Support System).